CANCELLATION AND REFUND POLICIES
Your Journey, Our Commitment—Clear Policies, Hassle-Free Travel.
Cancellation
- Cancellations must be requested in writing via email or through our official channels.
- Cancellation fees may apply based on the terms of the supplier and the proximity to the departure date. These fees are outlined during booking.
- Commissions for services rendered, including time spent planning and coordinating your travel, are non-refundable.
- In certain cases, partial refunds may be issued depending on the supplier’s policies, but this is not guaranteed.
Refunds
- Refunds will be processed only after confirmation from the supplier. The timeframe for receiving your refund may vary depending on the supplier’s policy.
- Non-refundable bookings or deposits, as stated during the booking process, are not eligible for any form of refund.
- Any refund issued will be less applicable fees, including administrative and processing fees.
- Refunds may be delayed in case of unforeseen circumstances like supplier bankruptcy or government restrictions.
- Travel insurance is highly recommended to safeguard against unexpected cancellations or changes.